Frequently asked questions

Why are my details on your website?

Check Business includes details for all limited companies and directors (asregistered with Companies House) for all current and historical UK companies. When a company is incorporated with Companies House it has a legal obligation to make certain details available for public inspection. This data is publicly available on numerous websites including Companies House, business directories and credit reference agencies.

  • If there is an issue with any of the data we can help you correct it at source.
  • If your personal address is being displayed it's highly likely that it is the address held by Companies House and MANY services have and use this address. We can help you update it at source using form CH01.
  • If you prefer, we can hide your page from search engines such as Googleand Bing so that people searching the internet for you or your business won't find this page. Get in touch with a 'noindex' request and we'll get this sorted for you.
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I don't want my business page to be shown

You probably found your business credit score by chance when you weresearching for your business on Google.

You can choose if you want to show or hide your credit score from search engines such as Google or Bing and we'll instruct them to remove it so that other people do not find it by chance. Your page on Check Business will still remain, but can only possibly be found by people who directly type check-business.co.uk into their browser and then specifically search for your business.

Get in touch with a 'noindex' request and we'll get this sorted for you

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How can I get you to correct or update information?

Oops! If you've spotted an error we'd be grateful if you'll report it to us so we can fix it.

Check Business displays information taken from official public records such as Companies House. This includes registered address and information on Directors. We cannot amend or remove information which is published by Companies House - please contact them directly to have this changed at source.

Some of the information displayed on Check Business comes from other sources such as directory listings. We and our data provider, Equifax, are more than happy to update these records if they are incorrect or if you wish to add more information to promote your business. The easiest way to correct this is to create a free account and follow the 'claim my business' proceedure, which will correct the information in our database directly.

If you have any other questions regarding incorrect information, please contact support@check-business.co.uk.

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I'd like to add more information to my business page

You can add more information to your business page such as your telephone number, email address, website address, social media accounts, trading address and more information about what you do.

The easiest way to do this is to create a free account and follow the 'claim my business' procedure, which will update the information in our database directly.

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My company is no longer trading. Why are you displaying it?

We display all businesses who have records in Companies House and this includes dormant and dissolved businesses as well as those that are actively trading.

If you'd like us to remove your page from search engines such as Google so it can't be found when someone's searching the internet for you or your business, get in touch with a 'noindex' request and we'll sort it for you.

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Why is it free?

Because it should be. Individuals can now get their personal credit scores for free from several services. We think businesses should have the same rights and our data supplier, Equifax, agrees with us.

We make our money when you use your business credit score to take up another service, such as a business loan.

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Where does your data come from?

The data on Check Business is powered by Equifax. Equifax is a global leader in consumer, commercial and workforce information solutions that provide businesses of all sizes and consumers with insight and information they can trust. Equifax organizes and assimilates data on more than 500 million consumers and 81 million businesses worldwide. The company's significant investments in differentiated data, its expertise in advanced analytics to explore and develop new multi-source data solutions, and its leading-edge proprietary technology enable it to create and deliver unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.

Headquartered in Atlanta, Equifax operates or has investments in 18 countries and is a member of Standard & Poor's (S&P) 500® Index. Its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. In 2013, Equifax was named a Bloomberg BusinessWeek Top 50 company, was #3 in Fortune's Most Admired list in its category, and was named to InfoWeek 500 as well as the FinTech 100.

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Your data is wrong

Our data comes from sources such as Companies House, business directories and Equifax. If some information isn't correct there are two possible reasons why:

  1. It's not correct at source either, and we can help you to get it updated directly with the data supplier so that it's corrected EVERYWHERE it's being used.
  2. It is correct at source and there's a technical glitch with our service that we will investigate.
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If I connect my sales ledger what happens to this data?

Any data from your sales ledger remains wholly your data; it is not shared with any third party. For more information, please see our privacy policy.

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What are the possible credit scores?

Stability score icon Very high credit score

Though no business is without risk, businesses with this rating are considered highly likely to be able to meet their commitments in the foreseeable future.

Stability score icon High credit score

Though no business is without risk, businesses with this rating are generally considered likely to meet their commitments in the foreseeable future.

Stability score icon Higher than average credit score

Businesses in this category show average risk characteristics, with a slightly higher than average likelihood of being able to meet their commitments in the foreseeable future.

Stability score icon Lower than average credit score

Businesses in this category show average risk characteristics, with a slightly lower than average likelihood of being able to meet their commitments in the foreseeable future. You may want to check other sources of data such as customer references before extending significant credit.

Stability score icon Low credit score

Businesses in this category show slightly above average risk characteristics, with a lower than average likelihood of being able to meet their commitments in the foreseeable future. You may want to check other sources of data such as customer references before extending significant credit.

Stability score icon Very low credit score

Businesses in this category show above average risk characteristics, with a lower than average likelihood of being able to meet their commitments in the foreseeable future. We recommend that you should check other sources of data such as customer references before extending significant credit.

Stability score icon Technically Insolvent

According to the last set of accounts filed at Companies House, the company has negative net assets. Many businesses continue to trade and can pay their debts while technically insolvent.

Serious Gazette Code Present

Businesses in this category have a serious gazette code present, for example a striking off notice.

Dormant business

There is no credit score for businesses in this category because they are classified as Dormant by Companies House.

Not calculated

There is no credit score for businesses in this category because they are technically insolvent according to last filed accounts. Whilst many businesses operate perfectly well while accounts are insolvent we recommend some caution is practiced before extending significant credit.

New business

There is no credit score for businesses in this category because they are not yet due to file their first set of accounts with Companies House.

Late accounts

There is no credit score for businesses in this category because they are late filing their accounts with Companies House.

Not calculated

There is no credit score for businesses in this category because there isn't enough information to calculate a score.

Not trading

There is no credit score for businesses in this category because they are classified as Not Trading by companies house.

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How is the credit score calculated?

The credit score is based on expert analysis of a range of factors such as age, size, sector and location, as well as specific information sources such as Companies House. It is important to appreciate that no business is without risk, so these scores represent only broad categories based on information available. It is also important to note that a lack of information can result in a lower credit score.

As such, these scores should not be the sole basis for significant business decisions, and you may want to request other information directly such as supplier references or recent accounts. You can read more in our terms and conditions

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What do the credit scores mean?

The credit scores are calculated by Equifax using their proprietary scoring methodology. Scores are an indication of how likely a business will be able to meet their commitments in the foreseeable future and are based on information that's known about the specific business as well as other factors such as sector and location.

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I pay all my bills on time, so why is my credit score lower than I expected?

Scores are an indication of how likely a business with these characteristics will be able to meet their commitments in the foreseeable future. They're based on information about YOUR business as well as information about SIMILAR businesses, such as the averages for businesses in the same location or same sector.

Often newer businesses will have lower credit scores than you might expect because there isn't yet enough information to forecast with confidence that they'll be able to meet their commitments.

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